At Ellis Enterprises 1, Inc, we know how exciting it is to wait for a new outfit for your little one. That is why we work hard to get every order packed carefully and on its way as quickly as possible. Here is everything you need to know about how we ship.

Free Shipping on All Domestic Orders

We are proud to offer completely free standard shipping on all domestic orders - no minimum spend, no conditions. The price you see at checkout is the price you pay, with nothing added at the end.

Order Processing Time

All orders are carefully packed and processed within 1 to 3 business days (Monday through Friday, excluding public holidays). You will receive a confirmation email as soon as your order is on its way, including a tracking number so you can follow your parcel every step of the way.

Estimated Delivery Times

•          Standard Domestic Shipping: 5 to 8 business days after dispatch

•          Express Domestic Shipping: 2 to 3 business days after dispatch (additional charges may apply)

•          International Shipping: 10 to 21 business days after dispatch (rates and availability vary by destination country)

Please note that delivery time estimates are guides only. Delays may occasionally occur due to courier volumes, adverse weather conditions, public holidays, or other factors outside our direct control.

Order Tracking

Once your order is dispatched, you will receive an email with a carrier tracking number. You can use this number to check the live status of your delivery directly on the carrier's tracking page. If you have any trouble locating your tracking information, please contact us and we will help right away.

Incorrect Delivery Address

Please review your shipping address carefully before completing your order. Ellis Enterprises 1, Inc is not responsible for parcels delivered to an incorrect address provided at checkout. If you spot an error in your address immediately after placing your order, please email us at Edwardellis12@icloud.com as quickly as possible and we will do our best to correct it before the order is dispatched.

Lost, Delayed, or Damaged Parcels

In the rare event that your parcel arrives damaged or does not arrive within the expected delivery window, please contact us as soon as possible:

Email:  Edwardellis12@icloud.com

Phone:  5613899618

We will investigate the matter with our courier partner and work quickly to get the situation resolved to your satisfaction - whether that means a replacement shipment or a full refund.

International Orders

We are happy to ship internationally to many countries worldwide. International customers are responsible for any applicable customs duties, import taxes, or local fees that may apply to their order upon arrival in their country. These charges are not included in our product prices or shipping rates and are determined entirely by local customs authorities.